Important Safety Notice: CCSS is not an emergency service. For immediate danger or a medical emergency, please call 000 immediately. Existing participants should use established CCSS on-call arrangements for after-hours matters.
Honesty About Fit
Every journey starts with a conversation. Tell us your story—we’ll start by listening.
Our Quality Standard
If CCSS does not believe it is the right provider for your specific circumstances, or cannot provide the required quality safely in your location, we will be completely honest with you rather than promise something we cannot deliver.
Participant Enquiry & Referral Form
Complete the details below and a member of our clinical intake team will be in touch.
What Happens Next
From the moment you contact us, here is exactly what you can expect.
1. CCSS Reviews Enquiry
Our clinical intake coordinators carefully review the submitted information and support details.
2. Direct Contact
A team member contacts you or your referrer via your preferred method to discuss your needs.
3. Assessment of Fit
We evaluate participant needs, location, staffing availability, compatibility, and capacity.
4. Next Steps Planned
If appropriate, service agreements, rosters, and support matching are planned together collaboratively.